AI receptionist ROI calculator: what missed calls cost you
Enter your own call numbers to see how much revenue unanswered calls cost each month, and what an AI receptionist would need to recover to pay for itself. Every default is an example; replace it.
Missed calls per month
0
Revenue lost to missed calls per month
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Revenue the AI could recover per month
0
AI receptionist cost per month
0
Net gain per month
0
Payback on setup
0
Illustrative defaults, not client data or benchmarks. Use numbers from your own phone system and CRM.
Check these numbers on a free callHow the AI receptionist ROI calculator works
The calculator multiplies your missed calls by the share that are potential new customers, your close rate and your customer value to estimate revenue lost each month, then takes the share an AI receptionist could answer usefully and subtracts its running cost.
- Missed calls = inbound calls x missed share.
- Revenue lost = missed calls x new-customer share x close rate x customer value.
- Revenue recovered = revenue lost x share the AI answers usefully.
- AI cost = missed calls x minutes per call x cost per minute + monthly fixed cost.
- Payback = one-time setup cost / (recovered revenue - AI cost).
Where do I find my own numbers?
Your phone system or GoHighLevel call report shows inbound and missed calls. Your CRM shows close rate and average customer value. If you do not track missed calls, listen to voicemails for one week and count the ones from new customers.
The cost per minute depends on the platform. At the time of writing, GoHighLevel Voice AI lists about $0.06 per minute for platform and a standard voice before model tokens and phone charges, so $0.10 all-in is a cautious default. Our AI receptionist page covers what the agent does, and recover missed calls covers the cheaper first step, missed-call text-back.
What this calculator leaves out
The calculator leaves out repeat business, referrals and reviews from customers you would otherwise have lost, and the staff time saved on callbacks, so the result is conservative on the upside. It also assumes the AI books those callers as well as your team would, which you should test.
AI receptionist ROI questions
Is an AI receptionist worth it for a small business?
It is worth it when missed calls regularly include new customers worth more than the monthly cost. If you miss very few calls, a missed-call text-back is usually enough.
How much does an AI receptionist cost per month?
It depends on call volume and platform. Usage is billed per minute, plus any fixed support or software cost. Enter your own numbers above to see a monthly figure.
Can an AI receptionist replace my front desk?
No. It covers calls your team cannot take, such as after hours, lunch and busy periods, and transfers anything that needs a person.
Written by Alpit Patel, founder of Autoesta. More free calculators are on the tools page.
Got a number worth acting on?
Book a free 30-minute call. Bring the figures you entered and we will check them against your real data.
